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Knowledge Base

Categories (11)

Accounts & Passwords

Password resets and troubleshooting for DSU Network accounts and SDBoR BORIS accounts. These two account types ensures that each person has a unique set of credentials to gain access to numerous University systems.

Your BORIS account will give you acces to MyDSU Portal, WebAdvisor, Desire2Learn (D2L), Starfish.

Your DSU Network account will give you access to DSU's campus network (including dorms), your DSU eMail account, GoTrojans wireless network, and access to campus printing.

A/V Technology

Classroom projectors, lecture recording, video sharing & training.

Academic Tools & Resources

Information for students pertaining to MyDSU portal, D2L, WebAdvisor, etc.

Campus Printing

Printing on campus with DSU and BYOD devices.

Faculty Instructional Support

Information for faculty about Desire2Learn (D2L), web conferencing (Blackboard Collaborate), Starfish, & resources for new/adjunct faculty.

IT Security & Safe Computing

Information about spam, malware/spyware, and keeping your data secure.

Software & Apps Support

Software & mobile apps available at DSU. Information on installation, configuration & other recommendations.

Support Desk

Information on Support Desk hours, scheduling support, tablet repair services, etc.

Whether you live on campus or off, DSU Support Desk & Repair Center is your place for technology assistance.​ DSU’s Support Desk & Repair Center is located in Karl Mundt Library (1st Floor). Our mission is providing effective resolutions to daily challenges, enhance productivity, and empower our students, faculty and staff by making information technology accessible. DSU’s Support Desk and Repair Center provides a single contact for students, faculty and staff to ask questions and report problems with supported software, assigned hardware and networking issues. Support Desk staff will attempt to resolve reported issues, assist the user in maximizing their use of applications and hardware, and escalate issues to IT staff when necessary.​

Support Desk Hours:
During Academic Year (Aug-May):
Monday - Friday
8:00 am to 5:00pm

During Summer Break:
Monday - Friday
7:30am to 4:30pm

WiFi & Network Access

Connecting to DSU's wireless networks on campus and residence halls.

DSU's campus is 100% wireless and have options for campus users and guests for connectivity.

Employee Tools & Resources

Information regarding systems and resources for DSU campus employees.

Campus Emergency Alert System

Dakota State University participates in the SDBoR Campus Alert System. The Everbridge Mass Notification (MN) Campus Alert System is a system selected application to provide emergency alert notifications to active members (i.e. students, faculty, staff, and non-employee staff that report regularly to a university location).

In order to be able to provide campus users with timely information in the event of emergency status at each location, users need to sign up for Emergency Alert Program and set their preferences of how to receive this information. We are be able to provide users with critical information quickly in a variety of situation, such as severe weather, unexpected closures, missing persons, security concerns, and evacuations of buildings.

Users will receive time-sensitive messages wherever you specify, such as home, mobile or business phones, email address, text messages and more. You pick where, you pick how.