Service Catalog

Categories (11)

Accounts & Passwords

Password resets and troubleshooting for DSU Network accounts and SDBoR BORIS accounts. These two account types ensures that each person has a unique set of credentials to gain access to numerous University systems.

Your BORIS account will give you access to Starfish.

Your DSU Network account will give you access to D2L, MyDSU Portal, Student Self-Service, Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.

Audio/Video Technology

Need help with classroom technology. This includes classroom projectors, lecture records, video sharing & training.

Academic Tools & Resources

Services for students pertaining to MyDSU portal, D2L, Self-Service etc.

Campus Printing

Printing on campus with DSU and BYOD devices.

Faculty Instructional Support

Services and links for faculty resources

IT Security & Safe Computing

Services to assist users with spam, malware/spyware, and keeping your data secure.

Support Desk

DSU's Support Desk service requests.

To create an incident request for any issues that are not found under Service categories; complete the GENERAL INCIDENT REQUEST

WiFi & Network Access

Connecting to DSU's wireless networks on campus and residence halls.

DSU's campus is 100% wireless and have options for campus users and guests for connectivity.

NOTE: These services are available via your smartphone browser to report network outages.

Employee Tool & Resources

Information regarding systems and resources for DSU campus employees.

Campus Emergency Alert System

Dakota State University participates in the SDBoR Campus Alert System. The Everbridge Mass Notification (MN) Campus Alert System is a system selected application to provide emergency alert notifications to active members (i.e. students, faculty, staff, and non-employee staff that report regularly to a university location).

IT Administrative Programming

STAFF ONLY: Submit general reporting and administrative system maintenance requests.