FAQs: Emergency Notification Program

FAQs:  Emergency Notification Program

 

Introduction:

The Everbridge Mass Notification (MN) Campus Alert System is a System selected application to provide emergency alert notifications to active members (i.e. students, faculty, staff, and non-employee staff that report regularly to a university location).

Users’ opt-in to enter additional contact information and subscribe to notifications based on user's location.  The information provided is protected and will never be used for any other purpose.

 

What is the Emergency Alert Program?

This is a service which allow users to receive notifications via email, phone calls, text messaging and more based on locations the user is vested in.

 

When will it be used?

This system will be used to notify users about imminent threats to health and safety as well as information notifications that would affect user locations or work environments.  Administrators will send notifications regarding severe weather and closures.

 

Will I still get emergency notifications if I don’t sign up?

If a user does not create a username and password, they will still receive notification only by the methods that are on file for the user's account for the University.

 

Can I opt out of the Campus Alert Notification system?

No.  It is required by federal law that all SDBoR institutions maintain a method of contacting campus users in case of emergencies.  All users will remain in the system as long as there is a valid reason. THERE IS NO OPT-OUT OPTION FOR THIS SYSTEM.  Users will stop receiving notifications when user contact information has been removed from the system (student is no longer active, staff is no longer employed). This will happen automatically when student's status has ended at the institution OR manually through a system administrator for the institution based on a validated qualification.

 

Can I update my address displayed in Campus Alert?

Students need to submit an address change using the DSU Name and Address Change link in WebAdvisor.

Staff/Faculty will need to submit request to Human Resources.

 

My groups are wrong, how do I change them?

The system will include you in university groups for Faculty, Staff or/and Students.  If the default groups are not correct, Faculty & Staff should contact their Human Resources department and Students should contact their Registrar's Office.

 

What are opt-in groups?

You are able to manage your opt-in groups to receive notifications from universities where you do not have an active relationship. 

 

Will my contact information be shared with others?

No. The information that you provide will be used only for this Account for notification purposes. We will not give or sell your contact or location information to any vendor or other organization outside the South Dakota Board of Regents University System.

Details

Article ID: 30797
Created
Wed 5/24/17 3:38 PM
Modified
Wed 8/8/18 10:37 AM