Parchment Account Guide

Guide to Ordering SD Board of Regents Official Transcripts through Parchment
Contents


Create An Account
Order a Transcript
   What Happens Next
Update Your Accounts
   Add Another School or Organization
   Add Additional Email Addresses to Your Account
   Merge Multiple Accounts

Download:  Parchment Account Guide
  

Create an Account


In this section, you will learn how to create a Parchment account to request official transcripts for SD Board of Regents.

If you have already created a Parchment account, whether it be for your digital diploma through DSU or transcript through SDBOR, you can simply log in using your credentials and select the section that applies to you.
 

1.  Go to Parchment.com, click Create Account, click Create Account under Learners or Parents and fill in the fields.

2.  Confirm your account by entering the confirmation code sent to your email address.
Once confirmed, you will see your Parchment Dashboard.

3.  Click Start by adding a school or organization you attended.

4.  Enter SD Board of Regents in the search field and click Search.
*You must search for SDBOR if you took courses at BHSU, DSU, SDSM&T, NSU, SDSU, and/or USD.
DO NOT search for your home institution if you are needing to request an official transcript.

5.  Click Add next to the South Dakota Board of Regents line.

6.  Complete the Enrollment Information form.

7.  If you want to add another school or organization or are not ready to order a transcript, you can check the Finish creating my Parchment account without placing and order right now box and click Complete my Registration.

8.  If you are ready to order a transcript, leave the box unchecked and click Continue.  If you continue to order a transcript, skip to #3 under the Order a Transcript section.

*If you have issues logging into your Parchment account, you can chat live with Parchment here. The live chat live is staffed from 8am - 6pm Eastern time. *This is only for Parchment related log-in issues and not to be used for DSU or SD Board of Regents access/account/transcript issues*

 

Order a Transcript


*You must create an account before ordering a transcript. If you have not created an account, follow the instructions under Create an Account.

1.  Log in to Parchment.com using your credentials you used to create your account.

2.  You will see South Dakota Board of Regents as one of your schools/organizations. Click Order.

3.  Select your Delivery Destination.

4.  If you are sending your transcript to another school or organization, enter the name of the school or organization in the search field – select the school or organization from the drop-down of results. If you do not see the school/organization, select See All Results or Enter Your Own.

5.  If you are sending your transcript to yourself or another individual, select the I’m sending to myself or another individual link.

a.  Click I am sending this order to myself; or

b.  Click I am sending this order to another individual.

c.   Select Electronic or Print & Mailed. Enter Recipient Information.

6.  Complete the Item Details form.

7.  Sign with your mouse or finger and certify you are the individual authorized to order your transcript, click Continue.

8.  Review your Order Summary.

a.  If you need to send multiple orders, select Add another item for …
Click SD Board of Regents
Complete Steps 3-7 again

b.  Click Continue when you have confirmed your order is correct.

9.  Enter Payment Information using Parchment’s Secure Payment Gateway.
 

10. You will receive an order confirmation and can now begin tracking your order.
 

What Happens Next

1.  Once you place your order, Parchment will notify the SD BOR Enrollment Services Center (ESC) and they will review your order.

a.  ESC will either approve your transcript request or place it on hold. If they place your order on hold, please allow them to resolve your request before contacting the school. You will be notified via email if there are any issues with your request.

b.  If you have questions regarding your request, please contact ESC via email at esctranscript@usd.edu or 605-658-6160.

2.  Once ESC approves and processes your order, Parchment will send your transcript.

3.  You can track your transcript on your Parchment.com Dashboard by selecting Orders and viewing the Track Orders section.


 

Update Your Accounts


Add Another School or Organization

You can add additional schools or organizations you have attended (if they use Parchment) to your account.

You will want to add Dakota State University as an additional account if you have received your digital diploma from us. This allows you to use the same login information to access your digital diploma(s) from DSU as well as your official transcript from the SD Board of Regents.

If you have already created a Parchment account for DSU to access your digital diploma, follow the steps below and add SD Board of Regents as another school/organization to your Dashboard.

1.  Log in to Parchment.com using your credentials you used to create your account.

2.  In your Dashboard, select Add Another School or Organization You Attended (located towards the bottom of the screen).

3.  Search by College Name in the search field and select the School/Organization by clicking Add.  If you do not see your school listed, they are not a Parchment member and you cannot order/view credentials from that school thru Parchment.

a.  Dakota State University – Add for viewing/accessing Digital Diploma

b.  SD Board of Regents – Add for ordering Official Transcript

4.  Complete the Enrollment Information page.
 

Add Additional Email Addresses to Your Account

You can have more than one email address tied to your Parchment account. If you used your school email address or an email you no longer use to create your Parchment account, you should add another email address.

  • When you sign into Parchment, you can use any email address that you’ve added to your account.
  • You will only have to remember one password.
  • You can select which email address is primary – which is used to notify you about your orders.

To add an email address to your account:

1.  Log in to Parchment.com using your credentials you used to create your account.

2.  Click Profile > Account Settings.

3.  Click Add another email address to this account.

4.  Enter the email address that you would like to add into the spaced provided and click Add Email.

5.  Enter the code you received into the box provided and click Confirm.

If you do not get a confirmation message and instead get a message telling you that an account with that email address already exists, you can merge the two accounts. Go to Merge Multiple Accounts section.

6.  You now have two emails associated with your account. If you want the newly added email address listed as your primary, click Make Primary next to the secondary email address.
 

Merge Multiple Accounts

If you have more than one Parchment account, you can merge them. Your order history and any credentials you have stored on your dashboard will be merged so that everything is in one account.

  • To successfully merge accounts, your first name, last name, and date of birth must match exactly in both accounts. If they do not, you will get an error message. Also, make sure you enter your email address very carefully when you add it because the system needs to locate it.

To merge accounts:

1.  Log in to Parchment.com using any one of your Parchment accounts.

2.  Click Profile > Account Settings.

3.  Click Add another email address to this account.

4.  Enter the email address that you would like to add into the spaced provided and click Add Email.

5.  You should get a warning message “Email is Associated with Another Account".

If you do not get this message, double check that your first name, last name, and date of birth match in both accounts. You can make necessary changes under the Your Information section in your Account Settings.

6.  Click Yes. You will get “We just sent you a confirmation email” message.

7.  Check your email (make sure you check the email account that you just added) for the verification code. Enter the code into the box and click Confirm.

8.  You then should get a “Success! You Accounts Have Been Merged” message.

Details

Article ID: 134834
Created
Wed 7/28/21 5:30 PM
Modified
Wed 11/30/22 11:53 AM

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