New User: Account Pickup and Portal Setup Instructions

New User Accounts Pickup and Portal Setup Instructions


All DSU staff, faculty and students have two accounts to setup which give users access to several different systems made available by DSU and SDBoR (state-wide).  All new students and employees will start with the pickup account process to get started.  This article will help NEW users pick up your accounts, reset passwords and setup your MyDSU portal.

Account Descriptions:

DSU Network Account:  This account gives you access to many services offered by DSU.  To keep your accounts safe, we highly recommend you create a unique password – one that you don’t use anywhere else.  Some of the services that will required your DSU account are:  Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.

BORIS (Board of Regents Identity System):  this account gives you access to the SDBoR services used by all universities in the SD system including:  MyDSU Portal, WebAdvisor, Desire2Learn (D2L), Starfish and ImageNow.


Step 1:  What are My Accounts?

On the DSU home page (, click the MyDSU link in the top right corner. 
Under Trouble Logging In, click on the Lookup Accounts button. 

Under What are My Accounts, click the Lookup Accounts button.  
Enter your Colleague ID, last name, and birth date, click the Lookup my Account button.
Record/Print your BORIS, DSU Network User name, and email address.  
Select Start Over 



Step 2:  Setup and Reset Your DSU Network Password


Under Setup My DSU Network Account, click on Setup Account. 

Enter the verification code emailed to your external (non-DSU) email account.

You will need choose and answer three (3) security questions (or create your own question(s).  
Once completed, click the Setup Security Answers button. 
NOTE:  you will need to remember these answers for password recovery.

Choose a password life option by click the radial button.
Normal Password Requirement: You must change your password every 6 months (180 days) to keep your account current and active.
   Passwords may not contain your name or your username.
   Passwords must be a minimum of 8 characters long.
   Passwords must contain characters from three of the following categories:
   •         Uppercase letters
   •         Lowercase letters
   •         Numbers
   •         Special characters: ~ ! @ # $ % ^ & * _ - + = ` | \ ( ) { } [ ] : ; " ' < > , . ? / 
Long Life Password Requirements:   You will not need to change your password unless your account has been compromised.
There is no requirement for the password to contain any uppercase, lowercase numbers or special characters.
Passwords must be a minimum of 20 characters long.
Enter your password according to your choice requirements and then click Reset My Password.
If you do not meet requirements, you will not move on to the next screen and will receive a “Please meet the Password Requirement” message. Try again.  You will be directed to login after a successful reset.

Note:  If you are a current user, please see Reset:  DSU Network Password - Students  


Step 3:  Reset your BORIS Password


On the MyDSU accounts page ( under Reset My BORIS Password, click on Reset Password. 


Enter your last name and Colleague ID or BORIS username.


Click Retrieve my information.


Note your user name given at the top and select your DSU email account.  This is the email account containing the link to reset your password.

Click Send me a link to reset my password.


Step 4:  Log into your DSU WebMail Account

Access this site in a web browser or from the MyDSU page, under the Links for Former Students, choose the Webmail option.


Enter DSU\DSU Network User Name as noted from the What are My Accounts Step 1.

Use the password you chose in the Reset My DSU Network password step.

Click Sign InNote: For first time login, you may need to set Time Zone.


Once you are logged into your DSU email account, locate and open the email titled “Password Reset Link”.   Click on the link contained in the email. 

Enter the BORIS username that you noted above and set a new BORIS password.  
The BORIS password must be at least 6 characters but no longer than 15 and must contain a number.
This is the password you will use on future logins to WebAdvisor, D2L, and the MyDSU portal.


Step 5:  Log into the MyDSU Portal

NOTE:  For Windows users, Internet Explorer (IE) is recommended.  For Mac OS users, Chrome or Firefox is recommended.  Safari is not recommended.

On the DSU home page (, click the MyDSU link in the top right corner.  

Then click on Login to MyDSU Portal.   Enter your BORIS username and password that was set in the BORIS password step above.  Click on the DSU icon or the DSU Student button on the navigation bar.

Click on the DSU icon or Menu > DSU Student > DSU Student Home.

Click on Try Entering Your Credentials in the Webmail web part.

Enter your DSU network username and password as prompted (ex, hrsmith).  A message will display showing unread message.  Click on the dsu-exchange link to access your DSU Webmail.


If you need additional help or receive any error messages, you can complete the request form here (be sure to include any error message text):   Report an Account Issue


Article ID: 22320
Tue 1/3/17 1:12 PM
Fri 12/7/18 1:48 PM

Files (1)


Account Pickup-Setup.pdf

7/26/2017 10:29:13 AM