Reset: DSU Network Password - Setup Security Instructions - Students

Current User – Reset DSU Network Password - Setup Security Instructions


This article will help current users who have not yet setup their security questions and external email address.

If your account has expired or you do not know your last password, you must complete the request form to receive a verification code to start your setup:  REQUEST CODE NOW

Account Descriptions:

DSU Network Account:  This account gives you access to many services offered by DSU.  To keep your accounts safe, we highly recommend you create a unique password – one that you don’t use anywhere else.  Some of the services that will required your DSU account are:  Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.

Reset Your DSU Network Account

Under Reset My DSU Network Account, click on Reset DSU Network Password.

Login with your current DSU Network username and password (do not use your email address).

Enter your Alternative non DSU email address (i.e., @Gmail, @Hotmail, etc.)

NOTE:  This email address must be valid, and you must have access to this account.

Enter your Verification Code

Log into your alternate email address to retrieve your verification code.

You will receive an email from:

Enter your verification code and click Submit Verification Code.


Setup your Security Questions for Password Recovery

You will need choose and answer three (3) security questions (or create your own question(s).  Once completed, click the Setup Security Answers button.

NOTE:  you will need to remember these answers for password recovery.

Review your Profile

You can review and edit your alternative email address here as well as your security questions and answers.

Setup your Security Questions for Password Recovery

Choose a password life option by click the radial button.

Normal Password Requirement: You must change your password every 6 months (180 days) to keep your account current and active.

     Passwords may not contain your name or your username.

     Passwords must be a minimum of 8 characters long.

     Passwords must contain characters from three of the following categories:

              Uppercase letters

              Lowercase letters


              Special characters: ~ ! @ # $ % ^ & * _ - + = ` | \ ( ) { } [ ] : ; " ' < > , . ? /

Long Life Password Requirements:   You will not need to change your password unless your account has been compromised.

There is no requirement for the password to contain any uppercase, lowercase numbers or special characters.

Passwords must be a minimum of 20 characters long.

Enter your password according to your choice requirements and then click Reset My Password.

NOTE:  If you do not meet requirements, you will not move on to the next screen and will receive a “Please meet the Password Requirement” message.  Try again.

Reset Completed Successfully

You will receive a message that “Your password has been reset successfully.  Please log in using your New Password”.



If you need additional help or receive any error message, you can complete the request form here (be sure to include any error message text):   Report an Account Issue



Article ID: 22324
Tue 1/3/17 1:24 PM
Thu 6/14/18 1:40 PM

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