Issue/Question
Overview
Duo authenticates your login by sending a notification to your mobile device through their secure application. The Duo Mobile application is available for iOS and Android devices.
As part of our effort to better protect the users and data at Dakota State, ITS has applied Multi-Factor Authentication (MFA) to all of our systems. DUO was chosen as the preferred solution because it offers a user-friendly experience and has excellent technical support.
DUO MFA is mandatory for all faculty and staff in the SDBOR system.
Resolution
Android
Resolution
Supported Platforms: The current version of Duo Mobile supports Android 2.3.3 and greater. To see which version of Duo Mobile is installed on your device, go to the Android “Settings” menu, tap “Apps,” then scroll down and tap “Duo Mobile.” The “App Info” screen shows the version.
iOS
Resolution
Supported Platforms: The current version of Duo Mobile supports iOS 6.0 and greater. Older releases of iOS can install Duo Mobile v3.1.0 from the App Store. To see which version of Duo Mobile is installed on your device, go to the iOS “Settings” menu, then scroll down and tap “Duo Mobile.” The "System Info" section shows the app version.