How To: Add a Shared Mailbox to your Outlook Client

Tags Outlook
Issue/Question
  • Missing a mailbox in Outlook after computer was setup

  • I have been given access to a shared mailbox, how do I set this up?

Overview

If you have department or service email accounts to maintain and you have been given permissions to access these accounts by ITS, you can follow these steps to add the mailboxes to your Outlook client.  

Environment

  • Windows 10, 11
  • Outlook 365
Resolution
Adding Mailbox to Outlook
Sending Mail from shared mailbox
Use the shared mailbox calendar