Reset: DSU Network Password - OFF Campus Staff Only

Reset:  DSU Network Password – Off Campus Staff
 

Overview:

DSU Network Account:  This account gives you access to many services offered by DSU. To keep your accounts safe, we highly recommend you create a unique password – one that you don’t use anywhere else. Some of the services that will required your DSU account are: Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.

All DSU Network Accounts need to be reset/changed at least every 180 days (unless you opt-in to a Long Life Password). All users will receive their first email alert starting fifteen (15) days prior to your account password expiration. Users will continue to receive this message days 10, 5, 4, 3, 2 & 1. Email sample below:

 

 IF YOUR ACCOUNT HAS EXPIRED OR YOU DO NOT KNOW YOUR LAST PASSWORD, YOU MUST COMPLETE THE REQUEST FORM TO RECEIVE A VERIFICATION CODE:  REQUEST CODE NOW


To Reset Your DSU Network Account while off campus

Head to MyDSU.

Click Manage My Account.

Under Manage My Account, Sign in using your DSU Credentials.

Once logged in, under the Security section, click Change in the password section.

Select from a long life (non expiring) or standard password.

Enter your desired password in the boxes and click Reset My Password

 

Reset Completed Successfully

You will receive a message that “Your password has been reset successfully.  Please log in using your New Password”. You can now log into DSU sites using your new password.

 

Review your Profile

You can review and edit your alternative email address here as well as your security questions and answers.


What you need to know when you return to campus? (Windows Only)


Until you return to campus, you will need to use your “old” password to log into the device and you should be prompted for the new password when accessing email and other DSU network resources while off campus.

Once you return to campus, if possible, dock or connect your device to network cable.  Using Ctrl-Alt-Del, lock your device.  Ctrl-Alt-Del to unlock and enter your new password.  This will cache your new password.



Troubleshooting:

If your wireless connection is no longer operating, you may need to reset your 802.1x wireless connection settings.  See Related Articles section on this web page for additional help.

Don’t forget to reset your WebMail credentials in MyDSU portal after your recent password reset.

If you need additional help or receive any error message, you can complete the request form here (be sure to include any error message text):   Report an Account Issue
 

Details

Article ID: 55902
Created
Thu 6/14/18 1:37 PM
Modified
Tue 7/21/20 10:06 AM