Issue/Question
Overview
NOTE: If your account has expired, you can no loger remember your security questions or can no longer access your account, you must complete the request form to receive a verification code to start your setup: REQUEST CODE HERE
This article will help current users reset their passwords and setup or update security questions and alternate email information.
Your DSU Network Account gives you access to many services offered by DSU. To keep your accounts safe, we highly recommend you create a unique password – one that you don’t use anywhere else. Some of the services that will require your DSU account are: Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.
Environment
Resolution
- Go to https://mydsu.dsu.edu
- Under the DSU Account Management header, click Manage My Account
- On the left side of the page, sign in with your current DSU network credentials
- You will be brought to the My Profile page where you can view your student information as well as update your password, security questions or alternative (personal) email address
- If you would like to update your password, click the blue 'change' button next to password under the security header
- Choose from a standard password or long life password
- Enter in your new password twice to confirm then click 'Reset my password'
You will receive a message that “Your password has been reset successfully. Please log in using your New Password”.
If you need additional help or receive any error messages, you can complete the request form here (be sure to include any error message text): Report an Account Issue