Overview 

Your videos, or a video you are attempting to view, may be sent to your site's Archive. In this article, you will learn how to restore content that has been archived.
Note: Restoring a video can take up to 72 hours, but will typically complete within 48 hours.
 

1. Restore Archived Content from Search 

Please note: When a video is archived, the permissions are kept intact, and as such, Viewers will only be able to see the archived videos they have access to and must be authenticated in order to view them. There is an automatic hold on re-archiving restored videos, which lasts 30 days from the time of the video's restoration. When a session is restored from an archive, it gets a 30-day grace period where it's available to be viewed or modified. The session won't be subject to any retention policies or automated actions until after the most recent 30-day grace period has expired. This means its eventual re-archiving or deletion will be postponed as long as it's being actively viewed.  

1.1. If you are searching your Panopto site, you can include archived videos in your search by selecting the Include Archived videos icon, which looks like a file box, in the search filters (Fig. 1). Note: By default, this checkbox will be deselected. 

  Figure 1  


1.2.  Archived content will appear with the thumbnail image greyed out and the Archive icon over it. When hovered over, you can select the Restore from Archive button (Fig. 2). 



1.3.  The video restoration will typically occur within 48 hours but can take up to 72 hours. An email will be sent indicating that the video has been restored. 

2. Restore Archived Content from the Viewers 

Please note: When a video is archived, the permissions are kept intact, and as such, Viewers will only be able to see the archived videos they have access to and must be authenticated in order to view them. 

2.1. If you attempt to view an archived video from either the Panopto Viewer or Embedded Viewer, a message will appear indicating that the video is archived and must be restored to view.  

2.1.a. Panopto Viewer: This viewer will display the video's thumbnail on the left with a message and Restore from Archive button to restore the video. (Fig. 2a).  

 Figure 2a

2.1.b. Panopto Embedded Viewer: This viewer will appear greyed out with the message displayed over top of it. Select the Restore from Archive linked text to restore the video (Fig. 2b). 

  Figure 2b

3. Restore Archived Content from within a Folder 

3.1.  You can access a folder's archived videos by opening the folder and selecting the Archived button (Fig. 3a).
Note: When this is selected, only archived videos will appear. 

Figure 3


3.2. Hover over the video you want to restore, which will appear with the archive icon overtop of its thumbnail image, and select the Restore from Archive button (Fig. 4). 

Figure 4 

4. Restore Archived Content from the Archive 

Note: This option is only available for those with Creator or greater access to Panopto. When a video is restored from the Archive, its analytics will still be available.

4.1. Select the Archive icon that appears in the upper right-hand corner to be taken to the folder's Archive page (Fig. 5). 

Figure 5

4.1.a.  Alternatively, if you want to access the entire Archive, expand the System menu from the lower-left corner of your Panopto site, and then select Archive (Fig. 5a).
Please note: the options that appear in this menu may differ depending on how your Panopto site is configured. 

Figure 5a

4.2. From the Archive, hover over the video's thumbnail and then select the Restore from Archive icon (Fig. 6).  

 Figure 6

4.3. In the Archive, you can also: 

4.3.a. Search for videos in a specific folder by selecting the drop-down menu located to the right of Archived from (Fig. 7a). 
 

Figure 7a
 

4.3.b. Sort the results by the video's Name, the Date it was created, and the Date archived (Fig. 7b). 

 Figure 8b

4.4. If none of your videos are in the Archive, the page will appear with the message There are no archived videos (Fig. 8). 

  Figure 8

5. Email Notifications

By default, when an archived video is restored, its Creator will receive an email notification. The email will include a link to the restored video and information about who restored it. Additionally, by default, when an archived video is restored, its restoration requester will receive an email notification, letting them know the video has been restored.