Report an account issue

Requesting Help With Accounts


If you cannot setup or access your account click Report Account Issue to submit a ticket to the ITS Support Desk, a technician will contact you during DSU business hours.

If you need more information about getting your account information or setting up accounts, please browse our Knowledge Base category Accounts & Passwords / New User: Account Pickup and Portal Setup Instructions.

Account Descriptions

DSU Network Account:  This account gives you access to many services offered by DSU.  To keep your accounts safe, we highly recommend you create a unique password – one that you don’t use anywhere else.  Some of the services that will required your DSU account are:  D2L, Student Self-Service, Webmail, Outlook, Office365, wireless access, printing, IA lab, VM View and personal web space.

BORIS (Board of Regents Identity System):  This account gives you access to the SDBoR services used by all universities in the SD system including:  MyDSU Portal, and Starfish.

Colleague (Datatel): This account gives you access to the SDBOR student system.  This is a secure system and special access must be granted.  Staff accounts only.

SNAP: This account gives you access to the SDBOR staff time and leave system.  This is a secure system and only employees will have access.

If you are having an issue with any of your campus accounts and/or accessing available systems, please submit request for additional help.

If you need to change an account password, please use other links to complete.  This request is for all other account issues.

Report Account Issue


Tue 3/21/17 12:38 PM
Tue 4/9/19 7:58 AM