System: D2L User Platform Requirements

D2L User Platform Requirements (V10.5)
 

Overview:

D2L supports the below operating systems & web browser versions.  Also included are plug-ins needed for most courses and mobile access for devices.
 

Before you begin:

To perform a quick check of your system, open the browser you intend to use and click here to test:  Check My System
 

Platform Requirements for D2L: (updated 05/2016)

Operating Systems & Video Requirements

 

REQUIRED

RECOMMENDED

OPERATING SYSTEM

Windows 7, Windows 10, Windows 11, MAC OS

Windows 7, Windows 10, Windows 11, MAC OS

VIDEO

SVGA Monitor
Minimum Resolution 800 x 600


Resolution of 1024 x 768 or greater

INTERNET SPEED

56 K modem

Broadband, cable, DSL

JAVA RUNTIME (JRE)

JRE Current

JRE Current

JAVASCRIPT

Enabled

Enabled

COOKIES

Enabled

Enabled

 

Support Browsers

Web Browser Requirements

BROWSERS

SUPPORTED

 Internet Explorer 8 - 9

No

 Internet Explorer 10 - 11

Maintenance

 Microsoft Edge

Yes

 Firefox (newest and Extended Support Release ESR)

Yes

 Google Chrome (latest)

Yes

 Safari (older then 5.1)

No

 Safari 6, 7, 8

Maintenance

 Safari (latest)

Yes


For Firefox ESR, please visit
https://www.mozilla.org/en-US/firefox/organizations/faq/

 

Browser Plug-ins Needed for Most Courses

·         Adobe Reader (for reading PDF files):  http://get.adobe.com/reader/

Specific curricula for college courses may require additional software installations or purchases. Any additional software requirements will be provided in the syllabi for your courses.
 

Tablet Support for Desktop Web

BROWSERS

SUPPORTED

Android Browser (newest)

Yes

iOS Safari (newest)

Yes

Microsoft Internet Explorer 10-11

Yes

 

D2L Mobile Access for iPad, iPhone, Android and other non-tablet devices

Primarily designed with students in mind, the D2L Mobile view provides read-only access to course News, Content items, and Grades. When logging in to D2L on a non-tablet mobile device (e.g., iPod, iPhone, Android, or Blackberry), D2L automatically redirects the session to the mobile view. Here users can:

·         See global and course-specific news items

·         View list of enrolled courses

·         View course Content topics

·         View course events (if the D2L Calendar is being used)

·         Check grades

Limitations
Instructors cannot edit or administer their D2L course sites through the Mobile view. Although more features may available in the future, the following features are not currently available on the mobile site, for either instructors or students:

·         Dropbox

·         Chat

·         Classlist

·         Course

·         Mail

·         Groups

·         Quizzes

Troubleshooting:

If you are still unable to get your device to connect, please contact the ITS Support Desk.

Details

Article ID: 21516
Created
Fri 12/9/16 3:58 PM
Modified
Tue 5/17/22 4:03 PM

Related Services / Offerings (1)

This service will check your system to ensure you meet the minimum requirements to use D2L.