How to Report Phishing Emails

• I think I've received a phishing email. How do I report it to IT?

When you believe you have received a phishing email you should report it to ITS. This gives ITS more options for examining and removing the threat from other inboxes. 

Phish Alert will send you an update on how the message was classified, allowing you to learn more about what is or isn't malicious.

We hope this change makes it easier for you to report malicious emails, so that we can all keep DSU safe and secure.

• Outlook desktop app (Windows)

• Outlook desktop app (Mac)

• Android

• iOS

1. Click on the message in your inbox that you would like to report

2. Look for the Phish Alert button in the menu ribbon and click on it. It will be near the reply button and have an icon with an envelope with fish hook on it.

3. A pop-up window will appear, click on the Phish Alert option inside it to confirm.

4. The security operations teams will review your message.

Windows

Click the Phish Alert Button from your Outlook Ribbon

Confirm the submission from the pop-up window

Mac OS

Press the 3 dots on the Outlook Ribbon to reveal the Phish Alert Button

Click "Phish Alert"

Confirm by pressing the blue "Phish Alert" button at the bottom of the right-hand popup

Android

Scroll down and select the Phish Alert Button.

 

iOS

Web / New Outlook

Add the Phish Alert Button as a quick action.

With an email open, select the 3 dots on the top right of the email.

Select Customize actions.
Check the "Phish Alert" option under Apps.

The Phish Alert Button will now be an option in each open email, appended to the top right menu bar.



Phish Alert Button not appearing as an option?

On the left hand menu, click the waffle menu icon labeled "More apps."
Then click "Add apps."

From the section labeled "Built for your org," select the Phish Alert by KnowBe4, Inc option.

Alternatively, search in the top left search box for more apps, "Phish Alert."

Select Phish Alert and click "Add." If the app is already added, it will have the option to "Open."