Clearing Cache & Cookies in Internet Browsers

Clearing Cache & Cookies in Internet Browsers
 

Overview:

How to clear your cache & cookies

Before You Begin:

Updating to the last version of the Internet browser may resolve the issue and may need to be done.

 

Google Chrome

  1. Follow the official steps from Google for clearing cache & cookies
  2. Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
  3. Select All Time from the Time range list
  4. Cached images and files
  5. Cookies and other site data
  6. Click Clear data

 

Mozilla Firefox

  1. Follow the official steps from Mozilla for clearing the cache and clearing the cookies & site data
  2. Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
  3. Select Everything from the Time range to clear list
  4. Cache
  5. Cookies
  6. Click OK

 

Internet Explorer

  1. Press the CTRL+SHIFT+DELETE keys at the same time
  2. Temporary Internet files and website files
  3. Cookies and Website Data
  4. Click Delete

 

Microsoft Edge

  1. Follow the official steps from Microsoft for clearing cache & cookies
  2. Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
  3. Select All Time from the Time range list
  4. Cached images and files
  5. Cookies and other site data
  6. Click Clear now

 

Apple Safari

  1. Open Safari
  2. Click on Safari next to the  logo
  3. Select all history
  4. Click Clear History

 

Troubleshooting:

To Force Refresh your browser, press the SHIFT key and click the Reload button in your browser.

Details

Article ID: 136573
Created
Tue 11/2/21 9:49 AM
Modified
Fri 11/5/21 10:33 AM