Body
Issue/Question
Environment
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
Resolution
Google Chrome
- Follow the official steps from Google for clearing cache & cookies
- Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
- Select All Time from the Time range list
- Cached images and files
- Cookies and other site data
- Click Clear data
- Close and reopen Chrome
Microsoft Edge
- Follow the official steps from Microsoft for clearing cache & cookies
- Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
- Select All Time from the Time range list
- Cached images and files
- Cookies and other site data
- Click Clear now
- Close and reopen Edge
Mozilla Firefox
- Follow the official steps from Mozilla for clearing the cache and clearing the cookies & site data
- Alternatively, you can press the CTRL+SHIFT+DELETE keys at the same time
- Select Everything from the Time range to clear list
- Cache
- Cookies
- Click OK
- Close and reopen Firefox
Apple Safari
- Open Safari
- Click on Safari next to the logo
- Select all history
- Click Clear History
- Close and reopen Safari
Troubleshooting
To Force Refresh your browser, press the SHIFT key and click the Reload button in your browser.