Password or DUO Reset

Password or DUO Reset Form
This form is to request a new verification code for a forgotten password or an expired account.
Password Reset & Duo Verification Notice

This is not an automated process. The information submitted through this form must be manually verified before a password reset or Duo verification code can be provided.

Requests are reviewed during normal business hours. If you submit this form after business hours, your request may not be processed until the next business day.

Thank you for your patience.
Password or DUO
Password or DUO (required)
Found on the back of your DSU ID Card or Transact Mobile app
Username
Email address that is on file as your alternative email address. This is the email which the new verification code will be sent.
For verification, please provide your middle name (if none, please put None)
Enter birthdate
NOTE: when choosing year, choose lowest year and click again until you find your year OR enter using the mm/dd/yy format
Please provide a phone number which the school would have on file for you.
Use 605-xxx-xxxx format

Other Fields

Your name
Verification Code