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- Knowledge Base
- Information Technology
- Accounts & Passwords
Learn how to add Microsoft Authenticator to a new phone, manage your DSU MFA sign-in methods, and get help if you lose access.
- Knowledge Base
- Information Technology
- Software & Mobile Applications
- Windows OS
Learn how to turn off Microsoft Authenticator App Lock on Android or iPhone to remove an additional biometric or PIN prompt during multifactor authentication.
- Knowledge Base
- Information Technology
- Accounts & Passwords
Learn how to change your DSU network password or request assistance if your password has expired, you have forgotten it, or you cannot access your account.
- Knowledge Base
- Information Technology
- Software & Mobile Applications
- Windows OS
Provides step-by-step instructions for setting up and using Windows Hello, including PIN, facial recognition, and fingerprint sign-in options on DSU Windows computers.
- Knowledge Base
- Information Technology
- Accounts & Passwords
Learn why DSU may disable an account for security reasons and what steps are required to restore access.
- Knowledge Base
- Information Technology
- Cybersecurity Operations Center (CSOC)
- DUO - Multi-Factor Authentication (MFA)
Why am i seeing the message "Access denied. Duo Security does not provide services in your current location" in the DUO Prompt?