Duo: Bypass Code

Issue/Question

  • What is the Bypass Code option when authenticating with Duo?

Text reading: "Bypass code. Enter a code from your IT help desk."

Overview

Bypass Codes are a 1 time codes provided by ITS to help a user authenticate into their account when no other options are available. Bypass Codes are not for everyday use, bypass codes are for emergency situations and require valid justification before being provided.

Bypass codes will not be granted for situations that do not qualify as emergencies or critical.

 

Requesting a Bypass Code

Contact ITS Support Services to request a code.

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