Duo: Restore Duo on a New Phone (iOS & Android)

Body

Issue/Question
  • How can I restore DUO to a new or reset phone?

Overview

This article will cover the process of restoring your Duo Application on a new iOS device or after a system restore.

This article assumes you enabled Duo Restore inside of the Duo Mobile App (for iOS or Android) during the initial setup process.

Environment

  • DUO Mobile

  • MFA

Resolution
iOS
Android
Troubleshooting

Having Issues?

For more information, check out the follow article from Duo:

If you run into any issues during the recovery process, please contact the Support Desk or open a ticket at support.dsu.edu

Details

Details

Article ID: 93975
Created
Fri 12/6/19 10:31 AM
Modified
Sun 2/25/24 9:39 PM

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