Body
Issue/Question
Overview
DSU no longer supports basic authentication, which may cause the built-in email apps not to work. Supported email app is the Microsoft Outlook app.
Environment
- iOS Device
- Android OS
- Windows Mobile
- Outlook app
Resolution
- Download the Microsoft Outlook app from the Apple App Store or Google Play Store.
- Open the Outlook app on your device.
- Tap Get Started
- Enter your DSU email address in the Add Email Account screen
- If prompted to select 365.
- This will prompt the DSU log in screen to open. Enter your DSU password and select Sign in.
- Select Sign In and authenticate via Duo Two Factor Authentication.
- You will be asked if you would like to add another account. Select Skip.
- Disable Focused Inbox
- ITS recommends disabling the Focused Inbox feature to ensure that you see all messages.
- Your DSU email should now be set up in the Outlook app.