DSU Quality Assurance Course Review Process

To improve online course quality, the SD BOR has adopted a quality assurance rubric based upon Quality Matters (2005-2006), copyrighted standards developed by Maryland Online.

DSU conducts Quality Assurance online course reviews to assist online instructors in the design and development of their online and hybrid courses in order to meet quality assurance standards.
  • The QA review process allows faculty to self-review their online courses for quality assurance purposes.
  • The QA review process provides peer-to-peer feedback for faculty in the continuous improvement of their courses.
  • The QA review process is not an evaluation of faculty teaching.
  • Although a course either meets or does not meet the QA standards, the QA review process helps the faculty member identify those areas of course delivery that may need improvement.
The QA rubric used in the review process functions as a diagnostic tool to facilitate the continuous improvement of online courses. The rubric consists of 36 specific elements across eight broad standards and can be found at http://support.dsu.edu/qa/Rubric_Score.pdf.

Which courses will be required to be reviewed?

Self Review: The goal of self-review is to assist instructors in evaluation of their courses, according to Quality Assurance expectations.
  • All new online instructors are required to attend the Quality Assurance training offered by Extended Programs. In lieu of attendance, they may contact the instructional design specialist Mingming.Shao@dsu.edu for individual training.
  • All new online instructors must submit a Quality Assurance self-review prior to offering a course. Or in the semester in which the course is offered.
  • Established courses, which have already been reviewed and which are being taught by the same instructor, are subject to a Quality Assurance self-review every three years.
Peer Review (faculty to faculty): The goal of peer review is to provide peer feedback or suggestions for course improvement and to help ensure course quality.
  • All newly developed or redesigned courses are subject to the Quality Assurance peer review process in the semester following the one in which the course is taught.

How will the peer review process be conducted?

The Quality Assurance coordinator determines which courses are subject to review each semester and sends out notifications to course instructors and requests for participation to peer faculty. The faculty member is expected to submit an updated self review and review teams use that information, along with the D2L course site to judge adherence to quality assurance standards. The coordinator monitors the progress of the peer review process, which usually takes about two months from self-review through completion of the peer review.

An online review tool is available to streamline the process of course review by course instructors, peer reviewers, and review coordinator.
Step 1: The course instructor logs in to the review tool site to complete the self-review. The self-review document does not have to be completed in a single session. It can be saved and completed at a later time. The instructor is required to provide evidence (i.e., locations within the D2L course website) that the course meets the quality assurance standards in the self-review. This list of evidence assists the peer reviewers in their review of the course.

Step 2: Upon submission of the self-review by the instructor, an e-mail will be sent to the assigned peer reviewers instructing them to begin the course review.

Step 3: Peer reviewers are guided in their review by the instructor’s self-review. Additionally, the peer reviewers have access to the course site in D2L. The peer review document does not have to be completed in a single session. It can be saved and completed at a later time. Upon submission of the peer review, an e-mail will be sent to the course instructor who can then log in to view the reviewer feedback.

Step 4: The completed course review data is collected and reported to the Director of Extended Programs, the College Deans and the VPAA.

What is the course instructor expected to do if the course does not meet QA standards?

If a course does not meet Quality Assurance Standards, the course instructor is expected to make revisions and updates. The instructional design specialist will provide support to the course instructor if needed.

Contact Mingming.Shao@dsu.edu, if you have any questions regarding the review process.


DSU Extended Programs

Last Updated: June 07, 2013